Refund and Returns
Effective Date: June 4, 2026
Customer satisfaction is important to us.
Return Eligibility
Returns may be accepted within 30 days of delivery for unopened and unused products in their original packaging.
Non-Returnable Items
For safety and quality reasons, we cannot accept returns of:
- Opened supplements
- Used products
- Promotional items
- Gift cards
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide:
- Order number
- Description of issue
- Photos of product and packaging
Refund Process
Approved refunds will be issued to the original payment method.
Refund processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error.